Services – Field Support

No supplier has ever made a product that never fails. That is why for any product that we recommend there is a proper field service organization in place for support. We understand that drives are the heart of the production line – if a drive is down, the entire line is idle. In Massachusetts, alone we have a network of over 10 field service personnel that we can recommend for start-ups and emergency support for Parker SSD products. Also, the factory offers 24 hour hot line support every day and after hour shipments that can go counter to counter with your authorization. Contact us and we will be happy to discuss field service options that best fit your needs.